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777ga is clear about what account data we collect, why we collect it, and how you can review or update it at any time. Access to this platform and the rights described here depend on your local law and eligible regions.
When you create an account with us, we collect the details you provide directly: your name, email address, contact number and the payment method you choose to link, such as Nagad or Upay. We also collect data generated by your activity on the platform, including session logs, device type, browser used and the pages you visit. This data helps us verify your account, process wallet transactions and keep your session secure across mobile and desktop access. We do not sell your personal data to third parties for marketing. We share data only where it is necessary to operate the service — for example, with payment processors handling a Nagad or Upay transfer, or with fraud detection partners who help protect your account. Any third party we engage is bound by data-handling obligations consistent with this policy. Retention periods vary by data type: transaction records are kept as long as legally required for financial record purposes, while session logs are held for a shorter period. You can ask us at any time what data we hold about you, and we will respond through the support route listed in this policy. Access to these rights depends on your local law and the eligible regions in which this service operates.
This policy applies to everything you do through your 777ga account. It covers the data we handle directly. Some areas — like third-party payment gateways or external links — operate under their own terms, and we cannot extend our policy to cover them. Knowing what falls inside and outside our scope helps you understand exactly where your data is protected by us.
All data collected when you log in, register or update your account details is covered by this policy. This includes your email, contact number and any identity documents submitted for account verification.
Records of deposits and withdrawals processed through your linked Nagad or Upay wallet are held within this policy's scope. Transaction metadata — amount, time, status — is retained as required under applicable financial record rules.
Your browsing behaviour on the platform — the game categories you visit, the sessions you start, the device and browser you use — is covered here. We use this to maintain your session and improve how the lobby is organised for mobile access.
Payment gateway providers, game content studios and any external links you follow from our platform operate under their own privacy terms. We are not responsible for data handling outside our direct control. Always check the relevant third-party policy before submitting personal details elsewhere.
You have practical options for managing your data on this platform. You can request to review the personal information we hold about your account — including your contact details, linked payment methods like Nagad or Upay, and transaction history. If any detail is incorrect, you can either update it directly through your account settings or raise a correction request through our support channel. Where we have no legal obligation to retain specific data, you can request that we remove it. Our support team handles all data requests through the contact routes shown on this page. We aim to acknowledge each request and provide a clear response, though timing depends on the complexity of what you ask and the applicable requirements in your region. Your rights under this policy apply subject to local law and the eligible regions in which the service operates.
Open a support request and ask us to confirm what personal data we hold. We will provide a summary of your account data, including contact details and linked wallet records.
Update your name, contact number or email directly in your account settings. For details that require identity verification, submit a correction request through the support route and follow the steps our team provides.
If you are unsure why we collect a particular piece of data or how long we keep it, send a question through live chat or email. We will explain the purpose and retention period for any data category you ask about.
Where no legal retention obligation applies, you can ask us to delete specific account data. Submit the request through our support channel with your account details, and we will confirm the outcome once we have reviewed it.
If you have a question about how your data is used, want to review what we hold or need to raise a correction, use one of the contact routes below. All data-related requests are handled through published support channels — we do not accept data requests via social media or unofficial routes. Availability depends on your local region and access conditions.
Open the live chat widget from any page on the platform to speak with the support team directly. State your account email and describe your data request clearly so the team can locate your records.
Send your data query to the support email address listed in your account area. Include your registered contact number and the specific data question or correction you are raising. Email is the preferred route for formal data requests.
Your account dashboard includes a help section where common policy questions are addressed. Check there first — if your question is not answered, use live chat or email to escalate it to the support team.
We keep your account data secure through access controls, encrypted connections for login and wallet transactions, and internal review of how data is stored and shared. These practices apply equally whether you are using mobile access or a desktop browser. We review this policy when our data practices change and publish an updated version here — check this page if you want to confirm the current terms.
We use cookies to keep your session active and to understand how the lobby is navigated on mobile. You can manage cookie preferences through your browser settings. Disabling cookies may affect how parts of your account function during a session.
Login and wallet transactions — including Nagad and Upay transfers — are handled over encrypted connections. We do not store full payment credentials on our side; payment processors handle that data under their own security terms.
We keep transaction records for as long as required under applicable financial and legal rules. Session logs and browsing data are held for a shorter period. When retention is no longer required and no legal obligation applies, data is deleted from our systems.
When we change how we collect or use data, we update this page and note the revision. We recommend you check this policy periodically. Continued use of the platform after an update is posted means you have seen the revised terms.
These questions cover what we get asked most often about how personal data and information is handled. If your question is not here, contact us through live chat or email.
We collect the information you submit during registration — name, email, contact number and linked payment method such as Nagad or Upay. We also collect session and device data generated during your visits, used to verify your account and maintain a secure session.
We share data only where it is necessary to operate the service. Payment processors handling Nagad or Upay transactions receive the data needed to complete those transfers. Fraud detection partners may receive session data. We do not sell your personal data for marketing purposes.
Open a request through live chat or email support. Provide your registered email address and ask for a summary of the personal data we hold. We will respond with the details we have on file for your account, subject to applicable local requirements.
Yes. Update basic details like your contact number or email directly in your account settings. For changes that require identity checks — such as your registered name — contact our support team through live chat or email and follow the steps they provide.
No. Third-party services — including payment gateways and game content studios like PlayStar, JDB, Joker or Pragmatic Play — operate under their own privacy terms. Our policy covers only the data we collect and handle directly. Check each service's own policy for how they manage your data.
Contact us via the email support route listed in your account help area. State your account email, specify what data you want removed and confirm you understand this may affect your account access. We will review and confirm the outcome, subject to any legal retention requirements.